A custom domain is the last visible trace of the platform. Point a subdomain at LynxRise, verify it, and every portal link, invite email, and invoice page uses your address.
Choose a subdomain
Use a subdomain rather than your root domain so your marketing site keeps working. portal, clients, and hub are the common choices.
- One subdomain can serve every client portal in the workspace
- Wildcard subdomains are supported on higher plans
- Pick a name you can live with — changing it later breaks old links
Add the DNS record
In Settings → Domains, enter your subdomain. LynxRise shows the exact record to create at your DNS provider.
Verify and issue SSL
Once the record resolves, LynxRise verifies ownership and issues a certificate automatically. Propagation usually finishes in minutes but can take up to 24 hours.
- Certificates renew automatically — no reminders to diary
- HTTPS is forced; http:// requests redirect
- You can keep using the LynxRise address while verification runs
Switch the portal over
Set the verified domain as primary. Old LynxRise links keep redirecting, so bookmarks and previously sent emails still work.
If it doesn't resolve
Nearly every failed domain comes down to one of four things. Work through them in order before opening a ticket.
Subdomains need CNAME, not A. Root domains need the A record LynxRise displays.
An existing A or CNAME on the same name wins. Delete the old one.
Switch the record to DNS-only until the certificate is issued.
If your domain has CAA records, allow the issuer shown in Settings → Domains.